As a NEXO owner, you will receive an H2 Fuel Card which covers $15,000 worth of fuel purchases for three years. The three-year term of the H2 Fuel Card begins when you take delivery of your NEXO. At the time of purchase or lease of a new NEXO, your dealer will send you an email with a link to order your NEXO hydrogen fuel card (“NEXO card”).  You will receive your NEXO card 2-3 business days after you complete the order instructions in the email link. Debit card terms and conditions apply.

The H2 Fuel Card will be valid at all certified retail hydrogen stations in California, and in turn, these stations will be the only establishments authorized for purchases on the card. You can visit https://cafcp.org/stations for an updated list of available retail fuel stations.

As an owner, you can check your current account balance and refuel history by logging into  https://hyundaiFCEV.com. Any remaining account balance at the end of the three-year period will zero out. For security, the actual balance on the card at any given time will be considerably less than the account balance but replenished automatically to always be ready for your next refueling.

NEXO Fuel Card FAQs

Is there a mileage limit?
The H2 Fuel Card is good for three years after the card is issued, or when the $15,000 balance has been depleted, whichever comes first. There is no mileage limit.

Is the H2 Fuel Card transferable?
The H2 Fuel Card is a benefit exclusively for new Nexo owners. It is not transferable.

What if I lose my fuel card?
Hyundai will replace your fuel card, but cannot reimburse for fuel purchases incurred before the arrival of the new card.

Why does my temporary card not work? (For NEXO purchases before 2/6/2020)
Confirm that you activated your temporary card. You will need your VIN (Vehicle Identification Number) in order to activate your card. Please call 888-867-8032 to activate the card using the automated system or with assistance from a live rep (M-F, 7am-5pm PST).

When using the temporary card at the fuel pump, it is likely that you will be asked for a ZIP code. For temporary cards only, please use the ZIP code: 92708.

Who do I contact for problems using my fuel card?
If you have any questions about the use of the cards, please contact the card program headquarters below:

If you have any questions about the use of the cards, please contact the card program headquarters below:

·       For email, go to the www.hyundaiFCEV.com website and click "Contact Us"

·       Phone: (866) 230-3809