Hyundai Motor America is excited to provide retail customers of 2021MY-2023MY Kona Electric and 2021MY-2022MY IONIQ Electric 250 kilowatt-hours (kWh) of complimentary charging on Electrify America’s nationwide ultra-fast charging network.1
Electrify America has more than 3,000 ultra-fast chargers across the country. Stations are conveniently located along major routes and in metro areas, strategically placed near shopping, banking and dining amenities. Each station has between three and ten individual DC fast chargers to accommodate multiple vehicles charging at one time. The chargers utilize the fastest technology available today – providing speeds of up to 150kW and 350kW for capable vehicles – to help reduce the amount of time spent charging.
With the peace of mind that comes with convenient access to a leading nationwide network of chargers, new owners of eligible Hyundai Electric models can take full advantage of their new vehicles, whether that be an impromptu trip across town or a long-distance road trip adventure.
Eligible customers will have access to Electrify America’s nationwide fast-charging network for a 3-year period in which to use the 250 kWh of charging.2
Enrollment
Accessing the Electrify America Hyundai Premium Charging program is as easy as downloading a smartphone app and following a few on-screen registration instructions:
Step 1: Download the Electrify America app3 to create your account and select “Set Up Public Charging.”
Existing Electrify America members may select “Premium Offers” in the Account tab, then “I have an enrollment code”
Step 2: Select “Choose Membership Plan” then “Premium Offers.”
Step 3: Input 8-digit enrollment code provided by dealer and select Hyundai Premium Charging plan. Input vehicle 17-digit VIN number4 for verification.
Step 4: Accept Plan Disclosure and select plan.
Step 5: Enter payment info5 and set up auto-reload.
You will need to enter a payment method to cover any incurred Idle Fees6 and any applicable taxes on those fees.
Offer enrollment can be as smooth as your journeys, but if you encounter any roadblocks, call 1-833-632-2778 to contact Electrify America Customer Assistance, available 24/7.
FAQ
What happened to the Hyundai Select Charging program?
The Hyundai Select Charging program was a separate program that offered Hyundai EV customers discounted charging on the Electrify America fast-charging network. The Hyundai Select Charging program was valid until 12/31/2020.
Enrollment
I have an eligible vehicle but cannot enroll in the Hyundai Premium Charging Program
1. Ensure that you have downloaded the Electrify America smartphone app,7 created a user account, and selected the “Hyundai Premium Charging” plan.
2. Ensure that you have correctly entered your dealer-provided 8-digit Enrollment Code and the 17-digit Vehicle Identification Number (VIN).8
3. If your Enrollment Code is not working, please contact your Dealer.
Why do I need to enter a credit card to enroll?
Electrify America requires new users to enroll with a credit card for 2 main reasons:
1. To cover “Idle Fees” for vehicles left connected to an Electrify America charger beyond a 10-minute grace period and/or any applicable taxes on those fees.
Drivers who do not unplug and move their vehicle ten minutes after their charging session is complete will be charged a $0.40 per-minute idle fee. This fee encourages drivers to move their car promptly so that others can use the charger. Customers can be notified when their charging session is complete by text message or they can see it on the charger screen (Customer cellular data rates may apply).
2. For uninterrupted use of the Electrify America DC fast-charging network
To help ensure customers can charge uninterrupted, a customer’s Electrify America account balance automatically reloads when it falls below $5. The auto-reload amount is set by the customer and is charged during the first charging session. The balance is used to cover any costs not covered by the Hyundai Premium Charging plan, such as Idle Fees or applicable taxes on those fees.
When a customer plan expires, the customer’s account will automatically convert to an Electrify America Pass membership account (see https://www.electrifyamerica.com/pricing/). There is no cost to the customer; this simply allows the customer to continue using the Electrify America App for charging sessions after the 250kWh are consumed or the enrollment period has expired.
Electrify America App and/or Charging Issues
I am experiencing difficulty charging my vehicle and/or using the Electrify America App
Contact Electrify America Customer Assistance
Phone: 1-833-632-2778 (24/7 support)
Email: support@electrifyamerica.com
Disclaimers
- Available on new MY21, MY22, and MY23 Kona Electric and MY21, MY22 Ioniq Electric-vehicles purchased from an authorized U.S.-based (excluding Alaska) Hyundai dealer. 250 kWh of complimentary charging is non-transferable and not available for commercial use, such as ridesharing. Requires Electrify America account, app, acceptance of Terms of Use, and enrollment in Hyundai Premium Charging plan. After user-initiated charge session stop or vehicle reaches full charge or charging otherwise stops, and 10-minute grace period, Idle Fees will apply and user is responsible. In the event of suspected fraud or abuse or other unforeseen events, Hyundai Motor America may discontinue or modify the offer in its sole discretion.
- 250 kWh of charging over three years begins upon vehicle purchase.
- Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Electrify America mobile application.
- The VIN can usually be found on the driver's side dashboard, near or under the bottom portion of the windshield.
- To help ensure you can charge uninterrupted, your Electrify America account balance automatically reloads when it falls below $5. You’ll be billed the auto-reload amount you select in the app, the first time you charge at an Electrify America station, and the billed amount will be held in your account to cover costs not covered by this plan, such as Idle Fees and applicable taxes.
- Drivers who do not unplug and move their vehicle ten minutes after their charging session is complete will be charged a $0.40 per-minute idle fee. This fee encourages drivers to move their car promptly so that others can use the charger. You can be notified when your charging session is complete by text message or see it on the charger screen (Customer cellular data rates may apply).
- Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Electrify America mobile application.
- The VIN can usually be found on the driver's side dashboard, near or under the bottom portion of the windshield.
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