The Hyundai Digital Key system allows users to unlock and start their vehicle via their smartphone. Replacing a physical key, the new Digital Key can be downloaded via an app and used by up to four authorized people. This technology is not just new to Hyundai, but largely new to the industry. Below are some of the most anticipated questions and answers about Hyundai Digital Key.
Digital Key FAQs
Is Hyundai Digital Key secure?
Hyundai Digital Key utilizes Near Field Communication (NFC) technology, which exhibits a high level of security. The NFC wireless data communication takes place only when the device and the reader are within a few centimeters of each other.
Does Hyundai Digital Key only work right next to the car?
The Hyundai Digital Key app also allows smartphones to control selected vehicle systems remotely. Using Bluetooth Low Energy (BLE) communication, users can lock and unlock their vehicle, activate the panic alert and start the engine.
Which devices are compatible with Hyundai Digital Key?
Hyundai Digital Key presently operates only with the Android operating system. It is compatible with most recent Android devices. Specific requirements include:
- Android 7.0 or later
- Bluetooth (BLE) 4.0 or newer
- Near Field Communication (NFC)
NOTE: If the device supports NFC or BLE only, then the usage of Digital Key features will be limited.
Can I use Hyundai Digital Key on my iPhone?
- No. Hyundai Digital Key is currently only available on Android devices.
- Alternately, you can use the Card Key provided with the vehicle.
How do I select my primary vehicle?
Select the “Star” icon next to your vehicle image in the Hyundai Digital Key App homepage to mark it as the primary vehicle.
Does Hyundai Digital Key only work right next to the car?
The Hyundai Digital Key app also allows smartphones to control selected vehicle systems remotely. Using Bluetooth Low Energy (BLE) communication, users can lock and unlock their vehicle, activate the panic alert and start the engine.
How do I get started with Hyundai Digital Key?
- Search for "Hyundai Digital Key" in the Google Play Store on your smartphone and download the app.
- Log into the app using your MyHyundai.com Username and Password.
Note: the vehicle must be added to your MyHyundai.com account. - After logging in to the app, please head to your vehicle, place your phone on the Wireless Charger and follow the instructions and use the vehicle's Navigation Screen (Navigation-equipped models), or Gauge Cluster Screen non-navigation-equipped models) to proceed with registering the key between the car and the smartphone.
How do I pair my smartphone as a Primary Digital Key for the first time?
- After you enter the vehicle with the proximity key (your physical key), turn the vehicle on.
- Press the + button on the mobile app to put the primary phone in pairing mode.
- Pair and Register the key using the Digital Key settings section in the vehicle menu.
- Navigation users → (use the navigation screen): Setup → Vehicle → Digital Key → Smartphone Key → Select Save
- Display Audio users: (use the gauge cluster display): Digital Key → Smartphone Key → Select Save
How do I pair the Key Card?
To pair the NFC Key Card you must have:
- The vehicle’s proximity key
- NFC Card
- Android phone with the Hyundai Digital Key app
Follow these steps:
- Turn on the vehicle using the proximity key.
- Select NFC Card pairing in the Hyundai Digital Key app from the Primary smartphone.
- Place the Key Card on the Wireless Phone Charger.
- Navigate to the Key Card pairing screen in your vehicle.
- Navigation users (use the navigation
screen):
Setup → Vehicle → Digital Key → Key Card - Display Audio users (use the gauge cluster
display):
Digital Key → Key Card
- Navigation users (use the navigation
screen):
- Select Save on the vehicle settings.
Do I need to unlock my phone to use Hyundai Digital Key?
You will need to unlock your phone to use the Hyundai Digital Key. You do not have to open the Digital Key app. Once the vehicle is started, the phone can be locked and taken off of the Wireless Charging Pad.
How do I “share” a digital key?
A Digital Key can be shared by entering the name, mobile phone number and email address of the shared user into the app, and asking them if they want ashared key. The user must download the Digital Key app on their Android phone and accept the shared key request. The level of access to different vehicle functions can be tailored to each shared key user for a defined period of time. The vehicle owner can preset the duration of vehicle use or limit the use to only certain features when loaning the vehicle, and, of course, keys can be revoked remotely. A total of three Digital Keys can be shared by the Primary Driver.
How many shared keys can I have?
You can share up to 3 keys.
How do I transfer Digital Key to a new phone?
- If it wasn’t cloned automatically from your previous phone, download the Digital Key app to your new phone.
- Use your existing MyHyundai login credentials. Please reset your password in case you have forgotten your password.
- After logging into the Hyundai Digital Key app, you will need to re-pair your device.
What if I am having trouble using Hyundai Digital Key when my phone is using Bluetooth for audio streaming or phone calls?
Disable and then re-enable Bluetooth on your device, and try again.
What if I forget my Hyundai account PIN or Password?
Reset PIN/password by visiting MyHyundai.com or using the MyHyundai mobile app
How do I use my NFC Card Key?
- Simply tap your Card Key on the Driver or Passenger door handle to enter the vehicle
- To drive the vehicle, place the key card on the wireless charging pad.
How do I pair my NFC Card Key if I am an iPhone user?
To pair the NFC card Key without an Android Phone you must visit a Hyundai Dealer.
How do I obtain a new NFC card key?
Please contact your preferred Hyundai Dealer to order a replacement Card Key.
What should I do if I have lost my phone or my phone is stolen?
- Please ensure that you carry the NFC card key with you at all times to be able to continue to access your vehicle.
- Immediately disable Digital Key usage from within your navigation screen (if equipped) or steering wheel cluster menu. (Note: you need to have your proximity key fob with you to access this menu option).
- Terminate services using the MyHyundai login credentials under Account Management session.
- Re-enroll into Digital Key services from MyHyundai.com after you replace your phone/device.
- Re-enable the Digital Key usage from within your navigation screen or steering wheel cluster menu.
Suggested Best Practices:
- Ensure you are using a supported device and it has sufficient battery charge.
- Ensure the phone is placed correctly on the wireless charging pad
- Unlock your phone if you have a PIN, Face, Fingerprint , Pattern or other mechanism to lock your device
- Carry your NFC Card Key as a back-up with you at all times
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